iCloud 2TB storage question

Hi there, I thought the 2TB is for complementary upgrade for Apple employee but it seems I have to pay $119.22 per year. how can I cancel it?



[Email Edited by Moderator]


iPhone 14 Pro Max, iOS 16

Posted on Jan 26, 2023 2:44 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2023 8:28 AM

Hello yi-shan96,


Thanks for using Apple Support Communities. You can cancel from your iPhone using this guidance from Downgrade or cancel your iCloud+ plan.


"How to downgrade or cancel your iCloud+ plan on your iPhone, iPad, or iPod touch

  1. Open the Settings app.
  2. Tap your name.
  3. Tap iCloud.
  4. Tap Manage Account Storage or Manage Storage.
  5. Tap Change Storage Plan.
  6. Tap Downgrade Options and enter your Apple ID password.
  7. Choose a different plan:
    • To downgrade your plan, choose a new storage amount.
    • To cancel iCloud+, choose the free 5GB plan or choose None.

8. Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."


All the best.


1 reply
Question marked as Top-ranking reply

Jan 29, 2023 8:28 AM in response to yi-shan96

Hello yi-shan96,


Thanks for using Apple Support Communities. You can cancel from your iPhone using this guidance from Downgrade or cancel your iCloud+ plan.


"How to downgrade or cancel your iCloud+ plan on your iPhone, iPad, or iPod touch

  1. Open the Settings app.
  2. Tap your name.
  3. Tap iCloud.
  4. Tap Manage Account Storage or Manage Storage.
  5. Tap Change Storage Plan.
  6. Tap Downgrade Options and enter your Apple ID password.
  7. Choose a different plan:
    • To downgrade your plan, choose a new storage amount.
    • To cancel iCloud+, choose the free 5GB plan or choose None.

8. Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support."


All the best.


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iCloud 2TB storage question

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