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Looks like there was a thread regarding this question from years ago that no one ever answered. I have family sharing for my daughter's phone and I am supposed to get some sort of message when she "asks to purchase" something, but I receive nothing. We cannot proceed with actually downloading apps as a result unless I turn off the family sharing (which I'm not willing to do). Is there a solution to this?
iPhone SE, iOS 15
There's actually always several threads per day. ;-)
If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.
Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support
and this one Change notification settings on iPhone - Apple Support
Make sure the software is up to date on all devices involved.
Sometimes it helps to have the devices involved take a fresh look at settings:
â—Ź Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
â—Ź Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
There's actually always several threads per day. ;-)
If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.
Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support
and this one Change notification settings on iPhone - Apple Support
Make sure the software is up to date on all devices involved.
Sometimes it helps to have the devices involved take a fresh look at settings:
â—Ź Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
â—Ź Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Recently there's been an increase posts to the forum about ATB notifications not arriving at certain devices, so I'll start with an undocumented possible solution mentioned by several people where editing the name of a mobile device worked for them:
Settings > General > About > Name
Change the name
Then "Done" and retry.
Family sharing-Ask to purchase not working
