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Why i can't add new card to my wallet

Why I can't add new card to my wallet

iPhone 14 Pro Max, iOS 16

Posted on Jan 26, 2023 6:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2023 9:16 PM

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

4 replies
Question marked as Top-ranking reply

Jan 26, 2023 9:16 PM in response to rahim15

First, make sure that you are in a supported country or region.


Then check ▶︎ System Status for possible service outages.


▷ Be sure the card has not expired.


Then be sure to activate your card before attempting to add it to Apple Wallet by contacting your bank.


If that didn’t work, then click ▶︎ Can’t add a card to Apple Wallet for detailed instructions.


If that doesn’t work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?

Jan 26, 2023 6:28 PM in response to rahim15

rahim15 Said:

"Why I can't add new card to my wallet"

-------


Troubleshooting a Declined Method of Payment:

Start Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Why i can't add new card to my wallet

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