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icloud

im trying to figure out why my icloud not working?

iPhone 11

Posted on Jan 26, 2023 7:54 PM

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Question marked as Best reply

Posted on Jan 26, 2023 7:58 PM

If you can't connect or sign in to iCloud, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


If you are using a VPN, try turning it off and see if you can then log in.


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


2 replies
Question marked as Best reply

Jan 26, 2023 7:58 PM in response to shanell197

If you can't connect or sign in to iCloud, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


If you are using a VPN, try turning it off and see if you can then log in.


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


Jan 26, 2023 8:05 PM in response to shanell197

shanell197 Said:

"icloud: im trying to figure out why my icloud not working?"

-------


How exactly is it not working? Is your Apple Account locked? If so, refer to the followng...


Troubleshooting a Locked Apple Account:



Contact Apple Support.


Unlocking Your Locked Apple Account:

Observing your post, it appears that you are unable to access your Apple Account, being that it has become locked. So, if that is the case, here is the information to use:


See if this Helps: If your Apple ID is Locked or Disabled - Apple Support


If that is of no success, then give Apple a Direct Call:

As you might suspect, no one here would know the reason for the occurrence, of course. So, contact Apple. They’ll know why this occurred and will run you right through how to fix.

Contacting Apple:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


For Note:

There are quite a few reasons as to why this may have occurred. Some possible reasons include:

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Disobeying Terms & Conditions
  • Consistent transactions
  • Session Times Out

icloud

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