Adding Security Keys - can’t add until 2022?!?

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Level 1

7 points

Adding Security Keys - can’t add until 2022?!?

I am trying to add Security Keys to my account but after I click on “Add Security Keys”, the following pops up and tells me that I have to wait until a day which is in the PAST year. Today is 1/26/23. Bug Alert! Bug Alert!

“

Can’t Add Security Keys

Because you recently reset your end-to-end encrypted data in iCloud, you can’t add security keys until 12/XX/2022. This wait time helps protect your account

”

(I replaced the actual day with XX for security purposes)

Anyone has come across it?

What I already tried; I signed off, signed back on, tried on Mac OS, iPadOS. I reset recovery key. I added additional trusted numbers. Same message with the same exact date.

Posted on Jan 26, 2023 7:46 PM

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Answer 1

Limnos

Level 10

426,755 points

Jan 26, 2023 7:57 PM in response to tfxzon

I know release for other regions is early 2023*. Ask Apple about the message:

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

*Apple advances user security with powerful new data protections - Apple

"Security Keys for Apple ID will be available globally in early 2023."

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Adding Security Keys - can’t add until 2022?!?

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