Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Nano battery replacement

I would like to find where I can get the battery replaced in my iPod nano 7 generation.

iPod Nano (7th Gen)

Posted on Jan 26, 2023 8:52 PM

Reply
Question marked as Best reply

Posted on Jan 29, 2023 12:27 PM

Hello lostinappleworld1,


It sounds like your iPod nano requires a battery replacement. In this case, we'd recommend reviewing the following for obtaining service after your product's warranty has expired: Obtaining service for your Apple product after an expired warranty - Apple Support


Obtaining service for your Apple product after an expired warranty

Learn about your options for getting service and parts for Apple devices that are past their warranty period.

Owners of iPhone, iPad, iPod, Mac, or Apple TV products may obtain service and parts from Apple service providers, including Apple Retail Stores and Independent Repair Providers, for a minimum of 5 years from when Apple last distributed the product for sale.

Service and parts may be obtained for longer, as required by law or for up to 7 years, subject to parts availability. Additionally, Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability.

Apple discontinues hardware service for certain technologically-obsolete products. Your device is supported by ongoing OS updates and backed by a network of more than 5,000 Apple-certified repair locations that you can count on if something unexpected happens.

Apple and the environment

Apple devices are designed to be long-lasting. They are made of durable materials that are heavily-tested in our Reliability Testing Lab. The longer you use your device, the better it is for the planet. For more information about Apple and the environment, go to Environment - Apple.

About vintage products

Products are considered vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago.

For products purchased in France, see Statutory Warranties of Seller and Spare Parts. Owners of new iPhone or Mac laptop products purchased after December 31, 2020 in France, may obtain service and parts from Apple or Apple service providers for 7 years from the date the product model was last supplied by Apple for distribution into France.
Find out which products are vintage:

Mac
iPod
iPhone
iPad
Beats
Apple Watch (Apple Retail Store only)

About obsolete products

Products are considered obsolete when Apple stopped distributing them for sale more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased. 

Apple discontinues all hardware service for obsolete products, with the sole exception of Mac laptops that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.

Find out which products are obsolete: 

Mac
iPod
iPhone
iPad
Beats

iPod products obsolete worldwide
- iPod nano (7th generation)


Your iPod nano would be considered obsolete, which means, that Apple may not have available parts to repair this device. You could contact a local Apple Authorized Service Provider, in supported regions, to see if they have the parts you need and if they can facilitate this. Learn how to find Apple Authorized Service Providers by selecting 'Service' here and searching nearby: Find Locations


This also provides some necessary information about visiting the store and how to prepare: Get your iPhone, iPad, or iPod touch ready for service - Apple Support (Even though it says iPod touch, it will be relevant to making sure you have what you need for the appointment.)


Alternatively, you could look into other options, like recycling the iPod nano responsibility and/or purchasing an alternative device to meet your needs.


Hoping this helps out, take care.

1 reply
Question marked as Best reply

Jan 29, 2023 12:27 PM in response to lostinappleworld1

Hello lostinappleworld1,


It sounds like your iPod nano requires a battery replacement. In this case, we'd recommend reviewing the following for obtaining service after your product's warranty has expired: Obtaining service for your Apple product after an expired warranty - Apple Support


Obtaining service for your Apple product after an expired warranty

Learn about your options for getting service and parts for Apple devices that are past their warranty period.

Owners of iPhone, iPad, iPod, Mac, or Apple TV products may obtain service and parts from Apple service providers, including Apple Retail Stores and Independent Repair Providers, for a minimum of 5 years from when Apple last distributed the product for sale.

Service and parts may be obtained for longer, as required by law or for up to 7 years, subject to parts availability. Additionally, Mac laptops may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability.

Apple discontinues hardware service for certain technologically-obsolete products. Your device is supported by ongoing OS updates and backed by a network of more than 5,000 Apple-certified repair locations that you can count on if something unexpected happens.

Apple and the environment

Apple devices are designed to be long-lasting. They are made of durable materials that are heavily-tested in our Reliability Testing Lab. The longer you use your device, the better it is for the planet. For more information about Apple and the environment, go to Environment - Apple.

About vintage products

Products are considered vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago.

For products purchased in France, see Statutory Warranties of Seller and Spare Parts. Owners of new iPhone or Mac laptop products purchased after December 31, 2020 in France, may obtain service and parts from Apple or Apple service providers for 7 years from the date the product model was last supplied by Apple for distribution into France.
Find out which products are vintage:

Mac
iPod
iPhone
iPad
Beats
Apple Watch (Apple Retail Store only)

About obsolete products

Products are considered obsolete when Apple stopped distributing them for sale more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased. 

Apple discontinues all hardware service for obsolete products, with the sole exception of Mac laptops that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.

Find out which products are obsolete: 

Mac
iPod
iPhone
iPad
Beats

iPod products obsolete worldwide
- iPod nano (7th generation)


Your iPod nano would be considered obsolete, which means, that Apple may not have available parts to repair this device. You could contact a local Apple Authorized Service Provider, in supported regions, to see if they have the parts you need and if they can facilitate this. Learn how to find Apple Authorized Service Providers by selecting 'Service' here and searching nearby: Find Locations


This also provides some necessary information about visiting the store and how to prepare: Get your iPhone, iPad, or iPod touch ready for service - Apple Support (Even though it says iPod touch, it will be relevant to making sure you have what you need for the appointment.)


Alternatively, you could look into other options, like recycling the iPod nano responsibility and/or purchasing an alternative device to meet your needs.


Hoping this helps out, take care.

Nano battery replacement

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.