Can’t cancel subscription
I can’t cancel a subscription
iPhone 5c, iOS 10
Question marked as
Best reply
Hello Steffanie_Bad,
We could provide better assistance if we knew what you had tried and what makes you think you cannot cancel a subscription. This document ➔ If you want to cancel a subscription from Apple - Apple Support and the notes below should help guide you.
Notes:
• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the bottom of the support document.
Use this shortcut to jump to the section about what to do if you can’t find the subscription that you want to cancel. --> If you want to cancel a subscription from Apple - Apple Support
If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the section. --> Apple Support
If you still have problems:
Click here ➔ Choose your country or region - Official Apple Support Select your country, then a product.
Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."
Click here ➔ Contact Apple for support and service - Apple Support
