Purchased ipad that is locked to apple.
Purchased a ipad from auction with reciept, but its locked to apple account and original owner won't help cause it was a restaurant seizure auction. What do i do.
iPad (5th gen) Wi-Fi, Cellular
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Purchased a ipad from auction with reciept, but its locked to apple account and original owner won't help cause it was a restaurant seizure auction. What do i do.
iPad (5th gen) Wi-Fi, Cellular
Is the iPad disabled or Activation Locked? If so, unless you can independently obtain assistance from the previous owner, the iPad is (and will remain) useless to you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
Here is what Apple suggests when purchasing/acquiring a previously used device:
Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use:
You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.
Is the iPad disabled or Activation Locked? If so, unless you can independently obtain assistance from the previous owner, the iPad is (and will remain) useless to you.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
Here is what Apple suggests when purchasing/acquiring a previously used device:
Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use:
You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.
you don't buy another one at an auction ever again
the activation lock is not really on the ipad it's a theft protection measure on apples servers
it needs to be removed How to remove Activation Lock - Apple Support
if you don't know the appleID Recover Your Apple ID - Apple
if that does not help you then you need the assistance of apple
Additional Support - Activation Lock (apple.com)
and or
And or
If you can’t return it and get your money back, toss in in the recycle bin at your local electronics store. It’s useless.
There is no way to bypass the activation lock.
Purchased ipad that is locked to apple.