Keyboard

how can I remove the onscreen keyboard to return working on my Magic Keyboard? I remove it and it returns immediately!

It concerns my iPad Air.


iPad Air, iPadOS 16

Posted on Jan 27, 2023 4:13 AM

Reply
1 reply

Jan 29, 2023 1:40 PM in response to Caromat12

Hello Caromat12,


From what you've shared it sounds like your iPad may not be recognizing a connection to your Magic Keyboard correctly. We recommend reviewing the guidance listed here: Set up and use Magic Keyboard for iPad - Apple Support


"Connect your Magic Keyboard to your iPad


  1. Place your Magic Keyboard on a flat surface with the hinge away from you and the Apple logo on top.
  2. Open the lid. The top portion of the lid will tilt away from you. 
  3. Keep tilting the lid until it's at the angle you want, or until it resists further opening.
  4. Place your iPad on your Magic Keyboard. The rear lenses should be in the top left corner, so that they'll go through the cutout in your Magic Keyboard."


If the behavior persists, continue here: If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support


These steps will help you isolate the issue between your iPad and your accessory.


Regards.

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