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How update software

Hi.

There is problem not able update

Posted on Jan 27, 2023 4:50 AM

Reply
Question marked as Best reply

Posted on Jan 27, 2023 5:04 AM

If you have skipped many iOS updates in the past then you may need to connect to the internet using WiFi to download the latest iOS version. If you do not get the option to update using Mobile data then please use WiFi.



There are only 2 ways to update an iOS/iPadOS. Know how to...



Before any iOS / iPadOS update, please do the following

Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support



VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable




6 replies
Question marked as Best reply

Jan 27, 2023 5:04 AM in response to Azizrah

If you have skipped many iOS updates in the past then you may need to connect to the internet using WiFi to download the latest iOS version. If you do not get the option to update using Mobile data then please use WiFi.



There are only 2 ways to update an iOS/iPadOS. Know how to...



Before any iOS / iPadOS update, please do the following

Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support



VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable




Jan 27, 2023 5:04 AM in response to Azizrah

You cannot pick and choose an iOS versions. What you get is Settings > General > Software update > [All options are available here]



You need to correctly Identify your iPhone model - Apple Support



These are the iOS options based on iPhone Model -->

  • iOS 16.3 —>
    • Chipset A11 - 8 / 8 Plus / X
    • Chipset A12 - XR / XS / XS Max
    • Chipset A13 - SE (2020) / 11 / 11 Pro /11 Pro Max
    • Chipset A14 - 12 Mini / 12 / 12 Pro / 12 Pro Max
    • Chipset A15 - SE (2022) / 13 Mini / 13 / 13 Pro / 13 Pro Max
    • Chipset A16 - 14 / 14 Plus / 14 Pro / 14 Pro Max
  • iOS 15.7.3 —>
    • Chipset A9 - 6S / 6S Plus /SE (1st Gen)
    • Chipset A10 - 7 / 7 Plus
  • iOS 12.5.6 —>
    • Chipset A7 - iPhone 5S
    • Chipset A8 - iPhone 6/6 Plus
  • iOS 10.3.4 —>
    • Chipset A6 - iPhone 5
  • iOS 10.3.3 —>
    • Chipset A6 - iPhone 5C
  • iOS 9.3.6 —> iPhone 4S - Chipset A5
  • iOS 7.1.2 —> iPhone 4 - Chipset A4



Know how to...



Jan 27, 2023 11:10 PM in response to Azizrah

You cannot pick and choose an iOS version. What you get is Settings > General > Software update > [All options are available here]



You need to correctly Identify your iPhone model - Apple Support



These are the iOS options based on iPhone Model -->

  • iOS 16.3 —>
    • Chipset A11 - 8 / 8 Plus / X
    • Chipset A12 - XR / XS / XS Max
    • Chipset A13 - SE (2020) / 11 / 11 Pro /11 Pro Max
    • Chipset A14 - 12 Mini / 12 / 12 Pro / 12 Pro Max
    • Chipset A15 - SE (2022) / 13 Mini / 13 / 13 Pro / 13 Pro Max
    • Chipset A16 - 14 / 14 Plus / 14 Pro / 14 Pro Max
  • iOS 15.7.3 —>
    • Chipset A9 - 6S / 6S Plus /SE (1st Gen)
    • Chipset A10 - 7 / 7 Plus
  • iOS 12.5.7 —>
    • Chipset A7 - iPhone 5S
    • Chipset A8 - iPhone 6/6 Plus
  • iOS 10.3.4 —>
    • Chipset A6 - iPhone 5
  • iOS 10.3.3 —>
    • Chipset A6 - iPhone 5C
  • iOS 9.3.6 —> iPhone 4S - Chipset A5
  • iOS 7.1.2 —> iPhone 4 - Chipset A4



Know how to...



Jan 27, 2023 11:15 PM in response to Azizrah

"How update software: Hi. There is problem not able update"

-------


For reference...

Updating an iPhone:


A. What to Update:

Update Installed Apps along with the iOS.


B. Determining if an iOS Update will Install:

How to do so...

I. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS16 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).


II. If Compatible...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Use my User Tip:  Update your iPhone Using a Computer - User Tip

Jan 28, 2023 12:09 AM in response to Azizrah

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 10 gigs of storage available.


Click on this link on what to do if you can't update your phone -

If your iPhone or iPad won't update – Apple Support (UK) If your iPhone or iPad won't update – Apple Support (UK)


How update software

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