Face ID on my iPhone has been disabled

Face look not working


[Re-Titled by Moderator]

iPhone XS Max, iOS 16

Posted on Jan 27, 2023 6:05 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2023 7:02 AM

Hello,


Apple has several documents helping you with Face ID.


This document is specific to what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


1 reply
Question marked as Top-ranking reply

Jan 27, 2023 7:02 AM in response to khum49

Hello,


Apple has several documents helping you with Face ID.


This document is specific to what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


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Face ID on my iPhone has been disabled

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