frozen
My iphone froze and then the screen went black. It is unresponsive now
My iphone froze and then the screen went black. It is unresponsive now
If your iPhone won't turn on or is frozen, try the things outlined in this document --> If your iPhone won't turn on or is frozen - Apple Support
Sections:
- If your screen is black or frozen
- If your device still won't turn on or start up
- If your device turns on but gets stuck during start up
- If you need more help Contact Apple Support Apple Support
If your iPhone won't turn on or is frozen, try the things outlined in this document --> If your iPhone won't turn on or is frozen - Apple Support
Sections:
- If your screen is black or frozen
- If your device still won't turn on or start up
- If your device turns on but gets stuck during start up
- If you need more help Contact Apple Support Apple Support
See what you can do in such a situation:--> If your iPhone won't turn on or is frozen - Apple Support
If the issue persists, it might be a hardware (battery? screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
frozen