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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, I am Raad from Iraq. I bought an iPhone 11. I am having a problem with the battery. A few days ago, a message appeared stating that the battery is not original, knowing that I have never replaced it. I want to be disappointed in him. Plea
I want a solution to my problem, replace the battery or a new phone. Please, I do not have money
[Re-Titled by Moderator]
iPhone 11 Pro Max
No, the battery was not replaced, and the phone did not fall from me. I want a solution. You are a distinguished company and I trust you. Please do not disappoint me. I am waiting for solutions. I am suffering from this problem, please...Greetings
Apple does not sell iPhones in Iraq. Whoever you bought it from sold you a used phone and had the battery replaced with a non Apple part. You will have to live with that warning message.
This is between you and the seller, Apple has nothing to do with this.
Hi Raad. You have nothing to worry about. The battery will work fine and the warning message will eventually go just as the warning message I had for replacing my screen with a non apple part disappeared as well. Have a great day
[Edited by Moderator]
We cannot “find a solution for you”, unfortunately, because we do not work for Apple. We are users and volunteers.
The only option is to take it to an authorized service provider but I believe there are none in Iraq. You will have to pay. The other option is to live with the problem, as some have suggested.
Whomever sold you the phone, changed the battery.
FelipeV wrote: "The only option is to take it to an authorized service provider but I believe there are none in Iraq."
There are these:
...Found by searching here:
Find Locations in Iraq - Apple
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When did you purchase this iPhone 11 Pro Max? Is it possible that the original owner of the iPhone had replaced the battery?
Axel F.
Thank you, my brother, for this kind reply. I hope that you will find a solution for me, since I have a problem with the phone battery so far.
Great! Thanks Alancito. Hopefully they will be able to help the OP.
iPhone is showing that the battery is not original
