Can’t lock a note

Has anyone had issues locking notes due to iCloud Keychain being off?


When I push lock on the note I get the message in the first picture below. I push Go to Settings and it’s already on!

And when I tried to turn that off and on it wouldn’t turn off.





Posted on Jan 27, 2023 6:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 9:23 AM

Hi jjc93555,


For help with ensuring Notes recognizes iCloud keychain is enabled, be sure your iOS is fully updated. If needed, the steps found in the article here can assist. Update your iPhone or iPad - Apple Support


Additionally to use iCloud keychain two-factor authentication is required. You can double-check this is enabled with the article here: Two-factor authentication for Apple ID - Apple Support


You can find helpful information about locking notes with an iPhone passcode here as well: How to lock or unlock notes on your iPhone or iPad - Apple Support


If all requirements are met and the issue continues, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 30, 2023 9:23 AM in response to jjc93555

Hi jjc93555,


For help with ensuring Notes recognizes iCloud keychain is enabled, be sure your iOS is fully updated. If needed, the steps found in the article here can assist. Update your iPhone or iPad - Apple Support


Additionally to use iCloud keychain two-factor authentication is required. You can double-check this is enabled with the article here: Two-factor authentication for Apple ID - Apple Support


You can find helpful information about locking notes with an iPhone passcode here as well: How to lock or unlock notes on your iPhone or iPad - Apple Support


If all requirements are met and the issue continues, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.

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Can’t lock a note

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