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Why can't i update my iPhone?

Please update my phone please


[Edited by Moderator]

iPhone 6s, iOS 15

Posted on Jan 27, 2023 11:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 12:02 AM

If you have skipped many iOS updates in the past then you may need to connect to the internet using WiFi to download the latest iOS version. If you do not get the option to update using Mobile data then please use WiFi.



There are only 2 ways to update an iOS/iPadOS. Know how to...



Before any iOS / iPadOS update, please do the following

Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support



VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable




6 replies
Question marked as Top-ranking reply

Jan 28, 2023 12:02 AM in response to yhurika

If you have skipped many iOS updates in the past then you may need to connect to the internet using WiFi to download the latest iOS version. If you do not get the option to update using Mobile data then please use WiFi.



There are only 2 ways to update an iOS/iPadOS. Know how to...



Before any iOS / iPadOS update, please do the following

Go to Settings > General, and tap Profiles & Device Management. Tap the iOS Beta Software Profile. Tap Remove Profile, then restart your device --> How to uninstall iOS beta software - Apple Support



VPN or proxy connections might prevent your device from contacting the update servers.



If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  2. Find the iOS update in the list of apps.
  3. Tap the iOS update, then tap Delete Update.
  4. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.


Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable




Jan 28, 2023 12:03 AM in response to yhurika

You cannot pick and choose an iOS version. What you get is Settings > General > Software update > [All options are available here]



You need to correctly Identify your iPhone model - Apple Support



These are the iOS options based on iPhone Model -->

  • iOS 16.3 —>
    • Chipset A11 - 8 / 8 Plus / X
    • Chipset A12 - XR / XS / XS Max
    • Chipset A13 - SE (2020) / 11 / 11 Pro /11 Pro Max
    • Chipset A14 - 12 Mini / 12 / 12 Pro / 12 Pro Max
    • Chipset A15 - SE (2022) / 13 Mini / 13 / 13 Pro / 13 Pro Max
    • Chipset A16 - 14 / 14 Plus / 14 Pro / 14 Pro Max
  • iOS 15.7.3 —>
    • Chipset A9 - 6S / 6S Plus /SE (1st Gen)
    • Chipset A10 - 7 / 7 Plus
  • iOS 12.5.7 —>
    • Chipset A7 - iPhone 5S
    • Chipset A8 - iPhone 6/6 Plus
  • iOS 10.3.4 —>
    • Chipset A6 - iPhone 5
  • iOS 10.3.3 —>
    • Chipset A6 - iPhone 5C
  • iOS 9.3.6 —> iPhone 4S - Chipset A5
  • iOS 7.1.2 —> iPhone 4 - Chipset A4



Know how to...


Why can't i update my iPhone?

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