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Macbook pro issues after update

After the recent update my macbook pro has been having issues. It is currently plugged in but started gliching so I restarted it and now no sound, the screen stays black even after holding the power button for 10 seconds. Its totally unresponsive now. Any suggestions?

MacBook Pro 13″, macOS 10.14

Posted on Jan 28, 2023 2:23 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2023 2:45 AM

Hi,

If your MacBook Pro has Intel processor, resetting SMC as well as NVRAM could solve your issues.

Reset the SMC of your Mac - Apple Support

Reset NVRAM on your Mac - Apple Support

If they don't help, you'd better contact Apple Support or take your MacBook Pro to your local retail AppleStore or Apple Authorized Service Provider to be examined your MacBook Pro, especially power and battery related areas there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations - Apple


1 reply
Question marked as Top-ranking reply

Jan 28, 2023 2:45 AM in response to Wrldtrvlr81

Hi,

If your MacBook Pro has Intel processor, resetting SMC as well as NVRAM could solve your issues.

Reset the SMC of your Mac - Apple Support

Reset NVRAM on your Mac - Apple Support

If they don't help, you'd better contact Apple Support or take your MacBook Pro to your local retail AppleStore or Apple Authorized Service Provider to be examined your MacBook Pro, especially power and battery related areas there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations - Apple


Macbook pro issues after update

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