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Touch id is not working

My fingerprint is not coming

Posted on Jan 28, 2023 2:25 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2023 2:48 AM

If you already tried (to no avail) all the steps provided in this support article:--> If Touch ID isn't working on your iPhone or iPad, your Home button might be defective but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Jan 28, 2023 2:48 AM in response to MustaphaIssah

If you already tried (to no avail) all the steps provided in this support article:--> If Touch ID isn't working on your iPhone or iPad, your Home button might be defective but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Touch id is not working

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