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So i just bought a new iphone 14 and i go to transfer all of my apps and data and everything goes well then I go to do the software update so i can get to the main screen and the bar has been stuck at the last 1% for the past 12 hours. It has now done this with 2 phones. Does anyone have an idea on what is going on?
iPhone 14
To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections, no low power mode are admitted). AND I recommend that you keep the device plugged into power during the whole update process.
If you don't have a wifi network with Internet access, "borrow" one from your relatives/friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider or Authorized Reseller.
Do not forget to create a full backup of your device, before any updates.
Regards
Giulio
To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections, no low power mode are admitted). AND I recommend that you keep the device plugged into power during the whole update process.
If you don't have a wifi network with Internet access, "borrow" one from your relatives/friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider or Authorized Reseller.
Do not forget to create a full backup of your device, before any updates.
Regards
Giulio
Both phones were set up at 2 different homes with different wifi networks and everyone else in the household is not having any problems with the wifi network. The old phone has done a complete backup over and over many times with no issues. So its just the sofware on the the new phone that doesn't want to be downloaded.
Have you tried to disconnect all your devices from your wifi network, then reboot your modem-router, then retry your update process on the new iPhone?
New phone trying to do an update
