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Level 1

4 points

Apple Watch 7

Hi all!

please help with the following issue.

My Apple Watch 7 began to hard lock a screen at the time I wash my hands. After that I must put my password to unlock it. Why is this happening?

Apple Watch Series 7, watchOS 9

Posted on Jan 28, 2023 8:13 AM

Top-ranking reply

Level 4

2,064 points

Posted on Jan 28, 2023 8:28 AM

The first thing that comes to my mind is the fitment. From this article: Wearing your Apple Watch - Apple Support

The next thing that I wonder is if you are using the "Hand Wash" feature of your app and if it is having some sort of issue.

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