You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad won’t update past 12.5.7

Why won’t my iPad update past 12.5.7.? It is a ipad 6. Do I have to get another iPad ? Some apps says requires IOS 15 or higher.

iPad (6th gen) WiFi

Posted on Jan 28, 2023 1:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 2:26 PM

That's a first generation iPad Air. It, as well as any other unit on 12.5.7, isn't capable of 13 or above.


(233655)

6 replies

Jan 28, 2023 2:25 PM in response to pjcala6

iPad Air



  • Year: Late 2013 and early 2014
  • Capacity: 16 GB, 32 GB, 64 GB, 128 GB
  • Model number (on the back cover):

  • A1474 on the iPad Air Wi-Fi

  • A1475 on the iPad Air Wi-Fi + Cellular

  • A1476 on the iPad Air Wi-Fi + Cellular (TD-LTE)—released early 2014


That appears to be a first generation iPad air and cannot be updated higher than you already have.


My iPad won’t update past 12.5.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.