Apple Music

Im unable to add music to a new family members library. I’ve enabled the purchase sharing option as directed. We can listen to music but every time we try to add music the screen prompting you to purchase a Apple Music subscription comes up

iPhone 14 Pro

Posted on Jan 28, 2023 6:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 3:43 PM

Hello psmittay,


Thank you for reaching out to Apple Support Communities.


These steps may be able to help:


"If you still can't share a subscription

After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription, here's what to do:

  • If the subscription is an individual or student subscription, upgrade your subscription to a family plan
  • Subscriptions that aren't made by Apple, also called third-party subscriptions, might not be eligible to share. If a subscription is shareable, you see a Share with Family option when you go to Settings > [your name] > Subscriptions and tap the subscription."


More details can be found here: Add a family member to your subscriptions from Apple


If the issue persists, can you provide a few more details? Are you able to share Apple Music with other members of family sharing? Also, which iOS version do you and your family member have installed?


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 30, 2023 3:43 PM in response to psmittay

Hello psmittay,


Thank you for reaching out to Apple Support Communities.


These steps may be able to help:


"If you still can't share a subscription

After you set up Family Sharing, eligible subscriptions are automatically shared with your family members. If your family members can't access a subscription, here's what to do:

  • If the subscription is an individual or student subscription, upgrade your subscription to a family plan
  • Subscriptions that aren't made by Apple, also called third-party subscriptions, might not be eligible to share. If a subscription is shareable, you see a Share with Family option when you go to Settings > [your name] > Subscriptions and tap the subscription."


More details can be found here: Add a family member to your subscriptions from Apple


If the issue persists, can you provide a few more details? Are you able to share Apple Music with other members of family sharing? Also, which iOS version do you and your family member have installed?


Cheers!

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