Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Having problem downloading apps from app store

Error coda

iPhone 13, iOS 16

Posted on Jan 28, 2023 8:43 PM

Reply
Question marked as Best reply

Posted on Jan 28, 2023 9:03 PM

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Best reply

Jan 28, 2023 9:03 PM in response to Seila95

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Having problem downloading apps from app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.