Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to factory reset an iPhone 12mini

I have an iPhone 12 mini that was my daughter’s phone but she a new phone and I can’t seem to figure out how to factory reset it so I can give it to my son. Can anyone tell me what I’m doing wrong here please? That would be awesome

Posted on Jan 28, 2023 10:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2023 12:01 AM

Hi, go to Settings, General, Transfer or Reset iPhone, Erase all Contents and Settings , follow the prompts, you will need the previous owners Apple ID password to sign out of iCloud.

2 replies

How to factory reset an iPhone 12mini

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.