You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't send imessage or call one person iphone

I have a friend who I can neither text or call. I could receive his text (we tried this together). It seems like the problem is on my side. I recently got a new phone and the problem persists. Does anyone know how to solve this?

iPhone SE (Gen 3)

Posted on Jan 29, 2023 4:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2023 4:31 AM

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...


If you can't send or receive messages on your iPhone, iPad, or ...



2 replies
Question marked as Top-ranking reply

Jan 29, 2023 4:31 AM in response to Ngohmz

Check your iPhone settings

Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.


If you can't make or receive calls on your iPhone - Apple Support



Can't send or receive message then try these steps first

  1. Restart your device: ... 
  2. Check your network connection. ... 
  3. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported.
  4. If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging.

More items...


If you can't send or receive messages on your iPhone, iPad, or ...



Jan 29, 2023 4:31 AM in response to Ngohmz

If you have enabled iMessages and sending a message to another iPhone user then it will be always sent as iMessage. The same will be sent as SMS only if...

  1. You have no internet either over WiFi or Cellular
  2. The recipient has not activated iMessage.


Types of messages?

  • iMessage? --> Check your internet stability and connectivity. If the Apple server is the issue, it will show here --> Support - System Status - Apple
  • SMS/MMS? --> Does not need internet but contact your Carrier Service Provider for network coverage and outages ->: Down Detector - outages


I can't send imessage or call one person iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.