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Can’t open software update

Cannot open the software update

iPhone 6, iOS 12

Posted on Jan 29, 2023 8:00 AM

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Question marked as Best reply

Posted on Jan 29, 2023 8:27 AM

An iPhone 6 can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


To update to 12.5.7 _


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support Update iOS on iPhone - Apple Support


1 reply
Question marked as Best reply

Jan 29, 2023 8:27 AM in response to Arcie_3003

An iPhone 6 can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.


To update to 12.5.7 _


Go to Settings > General > Software Update.


This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support Update your iPhone or iPad - Apple Support


This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support Update iOS on iPhone - Apple Support


Can’t open software update

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