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B2larson Author

Level 1

17 points

Can't add new gmail contact in Apple Contacts app on Macbook

I am running Macbook Air OS Monterey 12.6.2. Have all my email accounts feeding into Apple mail app. Still have the problem of not being able to add a new gmail contact - after I enter the name, the whole contact card disappears. So my workaround is to create a "seed" new contact on my iPad, then wait for it to sync, then edit it on my macbook. This is real PAIN - has occurred in previous OS versions as well.why cant this be fixed???

MacBook Air 13″, macOS 12.6

Posted on Jan 29, 2023 10:51 AM

Top-ranking reply

Old Toad

Level 10

210,615 points

Posted on Jan 29, 2023 11:35 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

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Can't add new gmail contact in Apple Contacts app on Macbook

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