Bad Charger

Anyone have a MagSafe charger for iPhone that just quit working?


Posted on Jan 29, 2023 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2023 10:54 AM

Hi Linalool,


Welcome to Apple Support Communities. We understand that you're having an issue with the MagSafe charger with your iPhone. We'd like to help.


Just to confirm, have you tried to connect your MagSafe charger to another compatible power adapter to rule out the adapter as the cause of the issue you're having. These are some examples of those power adapters:


Compatible power adapters for up to 15W faster wireless charging

* USB-C connector. USB-A is not supported
* 9V/2.22A or 9V/2.56A and higher
* iPhone 13 mini and iPhone 12 mini can get up to 12W for faster wireless charging with at least 9V/2.03A
* Higher wattage adapters at or above 9V/2.56A will also deliver a maximum of up to 15W peak power to your iPhone

When Lightning accessories such as headphones are connected, charging is limited to 7.5W to comply with regulatory standards.

The MagSafe Charger will also function with power adapters that provide a minimum 12W (5V/2.4A) of power, but this will result in slower charging.

More information about this set up can be found here: How to use your MagSafe Charger with iPhone 14, iPhone 13, and iPhone 12 models - Apple Support


Is this MagSafe an Apple branded accessory or a 3rd party? Knowing that can help determine the best next steps if it's isolated to the charger itself.


Let us know.

Cheers!




3 replies
Question marked as Top-ranking reply

Jan 31, 2023 10:54 AM in response to Linalool

Hi Linalool,


Welcome to Apple Support Communities. We understand that you're having an issue with the MagSafe charger with your iPhone. We'd like to help.


Just to confirm, have you tried to connect your MagSafe charger to another compatible power adapter to rule out the adapter as the cause of the issue you're having. These are some examples of those power adapters:


Compatible power adapters for up to 15W faster wireless charging

* USB-C connector. USB-A is not supported
* 9V/2.22A or 9V/2.56A and higher
* iPhone 13 mini and iPhone 12 mini can get up to 12W for faster wireless charging with at least 9V/2.03A
* Higher wattage adapters at or above 9V/2.56A will also deliver a maximum of up to 15W peak power to your iPhone

When Lightning accessories such as headphones are connected, charging is limited to 7.5W to comply with regulatory standards.

The MagSafe Charger will also function with power adapters that provide a minimum 12W (5V/2.4A) of power, but this will result in slower charging.

More information about this set up can be found here: How to use your MagSafe Charger with iPhone 14, iPhone 13, and iPhone 12 models - Apple Support


Is this MagSafe an Apple branded accessory or a 3rd party? Knowing that can help determine the best next steps if it's isolated to the charger itself.


Let us know.

Cheers!




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