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Repairing iPad

does the person that the Apple ID is under have to bring it into repair or can someone else bring it?

iPad, iPadOS 15

Posted on Jan 29, 2023 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 9:07 AM

Someone else can bring it in, but for repair it should be removed from the person's Apple ID and Find My be turned off anyway or at least have the Apple ID and its password handy.


If the device cannot be accessed directly, it can be removed from the account from iCloud.com by following the steps here ➡️ Remove a device from Find Devices on iCloud.com - Apple Support


More details here ➡️ Get your iPhone, iPad, or iPod touch ready for service - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 30, 2023 9:07 AM in response to JustDiamonds101

Someone else can bring it in, but for repair it should be removed from the person's Apple ID and Find My be turned off anyway or at least have the Apple ID and its password handy.


If the device cannot be accessed directly, it can be removed from the account from iCloud.com by following the steps here ➡️ Remove a device from Find Devices on iCloud.com - Apple Support


More details here ➡️ Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Repairing iPad

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