Cards linked to my Apple Pay/Wallet have been hacked - What can I do to ensure security moving forward?

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Level 1

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Cards linked to my Apple Pay/Wallet have been hacked - What can I do to ensure security moving forward?

Hi, last week my credit card that I use for my Wallet/Pay was hacked - I had unknown iTunes charges and overseas charges - they got flagged and I quickly blocked my card.

As I use my Apple Pay for day-to-day expenses, I linked my debit card from another bank in the interim, and that too suffered an iTunes charge and I was charged a weird sum for it ($4.56 etc). Thankfully as my pw didn't seem to work/I forgot it(I use facial reco), I then updated my Apple ID password not long after linking the new card and the fraud stopped, and I also blocked off my debit card for a new one.

Right now I'm just wondering if my iPhone itself was compromised, or was it my Apple ID. I never did get a notification that an unknown device had logged in to my Apple ID prior to the hack.

What can I do if my phone itself was compromised? I scanned my laptop and it seemed fine. And what more can I do to secure my Apple ID aside from changing my password? I've checked devices and only allowed my own devices. Just worried that every subsequent new card I add to my Apple ID will be hacked. Thanks.

Posted on Jan 29, 2023 7:41 PM

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Answer 1

Top-ranking reply

Limnos

Level 10

427,223 points

Jan 30, 2023 7:33 AM in response to jenxger

I'll start off with observing that your card could also have been compromised outside the Apple environment.

You may wish to start with this document: Get help with security issues - Apple Support

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support

For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support

For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support

Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents

A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support

Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

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Answer 2

jenxger Author

Level 1

8 points

Jan 30, 2023 7:13 PM in response to Limnos

Hi Limnos,

I have been thinking that my C.C might have been compromised by one of those shopping sites I visited.

However my debit card had always been used for cash withdrawal only, and was only used in my Apple Pay as an emergency alternative for that one day. It was also the day I got two unknown iTunes charges on it, so I've been flabbergasted.

Thankfully, a password change and card replacements worked. Just looking for something I can do to prevent this from happening again in the future.

Many thanks for the links - I will read thru them :)

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Cards linked to my Apple Pay/Wallet have been hacked - What can I do to ensure security moving forward?

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