Hi I request a recovery for my account still not yet receive any information they said it will take 24 days more than a month now ??

Hi I request a recovery for my account still not yet receive any information they said it will take 24 days more than a month now ??

Posted on Jan 29, 2023 9:02 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2023 5:15 PM

Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)


Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final number of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text immediately.

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Question marked as Top-ranking reply

Jan 31, 2023 5:15 PM in response to brini_saber88

Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-48 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)


Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final number of days (can be weeks) you’ll wait. On that final day you’ll get a text, follow that text immediately.

Jan 31, 2023 2:27 PM in response to brini_saber88

Thanks for posting in the Apple Support Communities brini_saber88,


If you haven't yet, check the status of your account recovery request:


Check the status of your request
At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to iforgot.apple.com and enter your Apple ID.

How to use account recovery when you can’t reset your Apple ID password


We hope this helps!


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Hi I request a recovery for my account still not yet receive any information they said it will take 24 days more than a month now ??

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