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ITunes purchase could not be completed

I'm trying to purchase on a game that I play but my phone keeps sending me that there is an issue with an old purchase

iPhone X, iOS 14

Posted on Jan 30, 2023 3:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 3:14 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

4 replies
Question marked as Top-ranking reply

Jan 30, 2023 3:14 AM in response to AhmadMohammad93

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

Jan 30, 2023 3:33 AM in response to AhmadMohammad93

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • if you use your Apple ID balance, you need to set your Apple ID balance as your default payment.


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

ITunes purchase could not be completed

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