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User profile for user: ericam559
ericam559 Author
User level: Level 1
4 points

My iPhone won't turn on

my ph was charging and then I noticed a black screen no power no nothing my phone is dead.


[Edited by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Jan 30, 2023 4:38 AM

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User profile for user: WheelieNick
WheelieNick
User level: Level 8
42,019 points

Posted on Jan 30, 2023 4:42 AM

Try a forced restart to see if this will solve your problem


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


If this is not working, Contact - Official Apple Support to set up hardware service for your device

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Question marked as Top-ranking reply
User profile for user: WheelieNick
WheelieNick
User level: Level 8
42,019 points

Jan 30, 2023 4:42 AM in response to ericam559

Try a forced restart to see if this will solve your problem


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


If this is not working, Contact - Official Apple Support to set up hardware service for your device

Reply

My iPhone won't turn on

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