How do I remove a review from the iTunes App Store?

Question

How do I remove a review from the iTunes App Store?

I recently posted a review for an App that I now wish to delete. I'd like to remove my review from the App Store completely.

How can I do this?

MacBook Pro 13", Mac OS X (10.6.4)

Posted on Aug 16, 2010 12:13 PM

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Answer 1

Jul 7, 2011 7:05 AM in response to emmanuel.gomez

The pages have changed somewhat. Updated info as of July 2011.

From iTunes Connect Main screen choose "Manage Your Applications"
Click on your app
Press View Details under Current Version
Choose Binary Details in Links column
Press "Reject This Binary" in upper right hand corner

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Answer 2

varjak paw

Level 10

177,220 points

Aug 17, 2010 10:42 AM in response to emmanuel.gomez

Select "View My Account" from the Store menu in iTunes, log into your account, and click on the "Manage My Reviews" button. You should be able to remove any of your reviews, whether for music or for apps, there.

Regards.

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Answer 3

Aug 17, 2010 12:53 PM in response to emmanuel.gomez

The "Report a concern" link is useful to know about, but it's an indirect way to get a review removed.

The "Manage my reviews" section is the more direct method, and thus I'm changing my rating of this answer from "Solved" to "Helpful".

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Answer 4

Aug 17, 2010 12:57 PM in response to varjak paw

When I log in to my account at the iTunes store, I don't see the link for "Manage my Reviews". It may be absent because my one review was already removed by following turingtest2's advice to click the "Report a concern" link.

Hmm, I already awarded the "Solved" star to TT2's response. I'd like to revoke "Solved" from TT2, and award "Helpful" instead. And then I'd like to award your response the "Solved" star. Unfortunately, it doesn't look like it's possible for me to revoke the "Solved" star, even though I removed the "Answered" status from my question.

Any tips on revoking "Solved" status from an answer?

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Answer 5

turingtest2

Level 10

274,386 points

Jul 7, 2011 7:21 AM in response to engineeringfromspringfield

???

As I see it the original post (nearly a year old) was about an end user's review that they wished to remove from the iTunes Store. iTunes Connect isn't anything I have as a consumer so I assume it is a developer tool. Probably just confusing to even mention it here, and certainly not relevant.

tt2

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Answer 6

turingtest2

Level 10

274,386 points

Aug 16, 2010 1:27 PM in response to emmanuel.gomez

Click on the *Report a concern* link in your review...

tt2

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Answer 7

Aug 16, 2010 4:58 PM in response to turingtest2

Thanks!

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Answer 8

turingtest2

Level 10

274,386 points

Aug 17, 2010 1:02 PM in response to emmanuel.gomez

I don't think you can undo your award of points, but I'll ask the mods if it can be done...

tt2

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Answer 9

varjak paw

Level 10

177,220 points

Aug 17, 2010 1:39 PM in response to emmanuel.gomez

Don't worry about it. TT was first to respond with one avenue to a solution, so it's fine with me that he got the Solved. Thanks for the kind thought, though.

Cheers.

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Answer 10

turingtest2

Level 10

274,386 points

Aug 17, 2010 1:41 PM in response to varjak paw

And hopefully anyone reading the thread will still scroll down to the better answer...

tt2

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Answer 11

newjazzz

Level 1

0 points

Oct 21, 2010 12:15 PM in response to emmanuel.gomez

I have removed my review in my "view my account" > manage reviews, however, after 72hours, I still see it on the page! What should I do?
Thanks

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Answer 12

Jul 7, 2011 7:40 AM in response to turingtest2

Yep, you are right. I wanted to remove an app being reviewed (by Apple) from the app store review process. Not a customer app review. Sorry, I misread the post.

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Answer 13

turingtest2

Level 10

274,386 points

Jul 7, 2011 8:17 AM in response to engineeringfromspringfield

No worries, & good luck with the final product.

tt2

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