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Recovery key

I know my password all information but it’s asking me for my 28 recovery key number I do not have that information how can I get it

iPhone 11, iOS 16

Posted on Jan 30, 2023 5:38 PM

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1 reply

Feb 1, 2023 1:20 PM in response to Luis_2324

Thanks for posting in the Apple Support Communities Luis_2324,


You may be able to generate a new recovery key if you have a trusted device that is signed in with your Apple ID. Here are instructions for generating a new recovery key:


"Generate a recovery key

You can generate a new recovery key from Settings or System Preferences on a trusted device signed in with your Apple ID.

On your iPhone, iPad, or iPod touch

  1. Go to Settings > [your name] > Password & Security. You might need to enter your Apple ID password.
  2. Tap Recovery Key.
  3. Slide to turn on Recovery Key.
  4. Tap Use Recovery Key and enter your device passcode.
  5. Write down your recovery key and keep it in a safe place.
  6. Confirm your recovery key by entering it on the next screen.

On your Mac

  1. Go to System Preferences > Apple ID > Account Details. You might need to enter your Apple ID password.
  2. Click Security.
  3. In the Recovery Key section, click Turn On.
  4. Click Use Recovery Key.
  5. Write down your recovery key and keep it in a safe place.
  6. Click Continue.
  7. Confirm your recovery key by entering it on the next screen."


You can find this information, along with other details on the subject of your recovery key, here: How to generate a recovery key


Take care!

Recovery key

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