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airpod pros

why do my airpod pros only connect when the case is charging?

Posted on Jan 30, 2023 8:20 PM

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Question marked as Best reply

Posted on Jan 30, 2023 8:23 PM

Gianuyte Said:

"airpod pros: why do my airpod pros only connect when the case is charging?"

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Troubleshooting AirPod Connectivity:

Where to go from here:

A. Troubleshoot the Pairing:

Disable Bluetooth on all but one device — the one device you want to synchronize with these with.


B. Troubleshoot the Connection:

Using this via these Apple Support links, troubleshoot this.


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

1 reply
Question marked as Best reply

Jan 30, 2023 8:23 PM in response to Gianuyte

Gianuyte Said:

"airpod pros: why do my airpod pros only connect when the case is charging?"

-------


Troubleshooting AirPod Connectivity:

Where to go from here:

A. Troubleshoot the Pairing:

Disable Bluetooth on all but one device — the one device you want to synchronize with these with.


B. Troubleshoot the Connection:

Using this via these Apple Support links, troubleshoot this.


C. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


D. Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support

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