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Problem receiving mail

I’m on virgin email and forgot my password. When trying to set up new password I keep getting a message saying ‘I cannot use that password’ despite following all the instructions for case size, special characters and numbers nothing works. Any ideas?

iPhone 7, iOS 13

Posted on Jan 31, 2023 2:44 AM

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Question marked as Top-ranking reply

Posted on Jan 31, 2023 2:52 AM

I suggest that you contact Virgin email provider support team, explain your problem and ask for their best procedure to reset/change password on their email account.

Thanks and regards

Giulio

1 reply

Problem receiving mail

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