Connecting to wi-fi

Hey there Krisell71,

Thanks for reaching out to the Apple Support Communities. Just to clarify, when you say that your iPhone is "jumping" out of Wi-Fi, are you having issues with the device disconnecting from a Wi-Fi network unexpectedly?

If so, does this occur on multiple Wi-Fi networks, or when using a specific network?

For help with troubleshooting issues with your iPhone not staying connected to your Wi-Fi network, check out this link here: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

1. Make sure that your router is on and that you're within range

If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network

Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.

If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

3. If asked, enter your Wi-Fi password

If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.

Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network

If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

5. Check your cables and connections

If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.

6. Restart

Restart your iOS or iPadOS device.

Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.

After you restart each device, see if you fixed the issue.

7. Reset your network settings

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

If still having issues after going through the steps above, it is possible that the issue may be related to some wireless interference. For steps on how to identify and resolve issues with wireless interference, check out the following resource for help: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

Symptoms of wireless interference

Any of these symptoms could be caused by interference affecting the Wi-Fi or Bluetooth signal:

- Device doesn't connect or stay connected

- Connection is slow and signal strength  is low

Let us know if that's able to help.

Have a great day!