You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Is any one having or have had issues with iphone 14 pro max not opening apps, dealing with frozen apps or not responding to touch screens? I have had issues with this phone since I upgraded from the iphone 12.
iPhone 14 Pro Max
In such a situation, two basic troubleshooting steps to perform (test after each attempt):
A) Try a "forced" restart of your device using these instructions:--> Force restart iPhone - Apple Support
B) If the issue persists, something could have gone wrong during the latest update procedure.
I would try to install a fresh copy of iOS/iPadOS (the latest available/supported by your device model). To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).
When done, restore data from your previously made backup (3).
Follow the instructions provided in these support articles:
(1) How to back up your iPhone, iPad, and iPod touch – Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup
If the issue still persists, it could be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
In such a situation, two basic troubleshooting steps to perform (test after each attempt):
A) Try a "forced" restart of your device using these instructions:--> Force restart iPhone - Apple Support
B) If the issue persists, something could have gone wrong during the latest update procedure.
I would try to install a fresh copy of iOS/iPadOS (the latest available/supported by your device model). To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).
When done, restore data from your previously made backup (3).
Follow the instructions provided in these support articles:
(1) How to back up your iPhone, iPad, and iPod touch – Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup
If the issue still persists, it could be a hardware (screen? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.
Since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
iphone 14 pro max glitch
