IPad Air 4th generation

I received this IPad and was asked to store all the pictures in another device. My PC doesn't recognize the IPad at all not directly connected or with wi-fi. Somebody could tell me why?


Posted on Jan 31, 2023 2:35 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2023 4:45 PM

To synchronise or transfer files directly between iPad and a Windows PC, you will need to install the most recent version of iTunes for Windows:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


If your iPad isn’t recognised when connected, try using a different USB port. Otherwise, this support page should help with troubleshooting connection difficulties:

If your computer doesn't recognize your iPhone or iPad - Apple Support


If you simply wish to exchange files and photos with the iPad from the Windows PC, you might instead consider using iCloud for Windows. When signed-in with the same AppleID, you can simply use iCloud to exchange or synchronise files:


iCloud for Windows

Download iCloud for Windows – Apple Support

Set up and use iCloud for Windows – Apple Support


You can install and use both on the PC. They will happily coexist - and provide considerable flexibility in how you move/share/transfer photos and other documents and data between iPad, iPhone and your PC.


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2 replies
Question marked as Top-ranking reply

Jan 31, 2023 4:45 PM in response to bianka257

To synchronise or transfer files directly between iPad and a Windows PC, you will need to install the most recent version of iTunes for Windows:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


If your iPad isn’t recognised when connected, try using a different USB port. Otherwise, this support page should help with troubleshooting connection difficulties:

If your computer doesn't recognize your iPhone or iPad - Apple Support


If you simply wish to exchange files and photos with the iPad from the Windows PC, you might instead consider using iCloud for Windows. When signed-in with the same AppleID, you can simply use iCloud to exchange or synchronise files:


iCloud for Windows

Download iCloud for Windows – Apple Support

Set up and use iCloud for Windows – Apple Support


You can install and use both on the PC. They will happily coexist - and provide considerable flexibility in how you move/share/transfer photos and other documents and data between iPad, iPhone and your PC.


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IPad Air 4th generation

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