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Kmoore464 Author

Level 1

12 points

Apple TV streaming smart tv freezing

Why and how do we resolve it. Other apps on our Sony tv work fine. Just the apple app

Posted on Jan 31, 2023 6:21 PM

Best reply

Urquhart1244

Community+ 2024

Level 10

139,966 points

Posted on Feb 1, 2023 5:22 AM

Can you sign in successfully with your Apple ID account?

Do you get to stream a bit before it freezes? That would be different from not even starting.

See if this support document has clues that apply to your situation: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

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Apple TV streaming smart tv freezing

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