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Apple TV streaming smart tv freezing

Why and how do we resolve it. Other apps on our Sony tv work fine. Just the apple app

Posted on Jan 31, 2023 6:21 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2023 5:22 AM

Can you sign in successfully with your Apple ID account?

Do you get to stream a bit before it freezes? That would be different from not even starting.


See if this support document has clues that apply to your situation: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 1, 2023 5:22 AM in response to Kmoore464

Can you sign in successfully with your Apple ID account?

Do you get to stream a bit before it freezes? That would be different from not even starting.


See if this support document has clues that apply to your situation: If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support

Apple TV streaming smart tv freezing

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