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Level 1

4 points

iphone 12 camera

My iphone12 camera isn't working. Both front and rear camera when open only black screen. Anyone can help?

Posted on Jan 31, 2023 9:14 PM

Top-ranking reply

Level 10

149,892 points

Posted on Jan 31, 2023 11:21 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple 👉 If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support and see if that helps.

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

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