Wallet is not showing last location
Why can’t I see the last location of the leather wallet. It did in the past and now it stopped
Question marked as
User profile for user:
Michele_4_411
User level:
Community Specialist
Hi Jbarcalow7,
We'd love to help out with the issue you're having. There are a couple of things that could cause the issue you're referring to. Let's check below to see if we can isolate the issue.
- It works with Phone 12 and later Leather or Silicone Cases, or the iPhone 13 Clear Case. You can use it with the iPhone 12 Clear Case, but Find My isn't supported.
- Did you have Notify When Detached turned on? If so you should have gotten a notification with the approximate location of your wallet about a minute after the wallet detaches.
Still can't locate your device? Please see the additional reasons that this could happen listed below.
- "You might not have Find My turned on.
- If you're using the Find My app, you can't see your device's location if more than seven days have passed since its last location was sent to Apple.
- If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple."
Reference: Use the Find My app to locate a missing device or item - Apple Support
Cheers!