Microphone problem (insta,snapchat and voice memo)

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Level 1

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Microphone problem (insta,snapchat and voice memo)

Hi. I got an iPhone 13 and decided to try recording a video on Instagram. When I heard the preview, it sounded like complete static and my voice is barely audible. I instantly knew something was wrong so I tried another test with Voice Memos. I tried speaking into the microphone directly it also sounded like static as well. So now I knew that Instagram and Voice Memos use the microphone closest to the headphone jack at the bottom. Unfortunately, the same turned out for Snapchat. The normal camera app sounds perfectly fine. All I did was use it normally like anybody else would. I need help.

iPhone 13, iOS 16

Posted on Feb 1, 2023 8:46 AM

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Answer 1

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ProustGiulio

Level 10

208,512 points

Feb 1, 2023 8:54 AM in response to Ayush_

If you already tried (to no avail) all the steps provided in this support article:--> If the microphones on your iPhone aren't working, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Microphone problem (insta,snapchat and voice memo)

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