Apple One Family Sharing and Individual Subscriptions
I know that when you subscribe to Apple One, all the individual subscriptions should automatically cancel and you’ll receive a prorated refund. This is clear.
However, if the account subscribed to Apple One organized a Family, what will happen to the individual subscriptions of the Family Members?
Apple’s answer on this isn’t that clear to me. I’ve talked to multiple Apple Support representatives with conflicting views. Some say it should be should automatically cancel and be refunded, some say it won’t and the prorated refund rule applies to the organizer’s account only. I’ve also read some threads in the community that it should be refunded.
May I know what’s really the case? In my experience, I have an annual Apple TV+ subscription. In the middle of that subscription, I joined a Family with an Apple One shared subscription. My TV+ subscription didn’t cancel and I wasn’t refunded. Is this really the expected behavior, or should I dispute this to Apple?
Apple TV 4K
