You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple logo is missing on iPhone back

Hi. I bought a new iPhone Pro Max 14, Golden color. After 1 week, I noticed that Apple Logo is missing on mobile back. I was surprised since as far as I know, this means my mobile is fake. But When I looked at IMEI code, I found it and everything worked me fine even back tap settings. Is this logic? and why I missing Apple Logo on the back?

iPhone 14 Pro Max, iOS 16

Posted on Feb 1, 2023 10:29 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2023 10:45 AM

Hey there,


Where did you buy this device? Have you ever repaired the device? If so where did you repair it?

11 replies

Feb 1, 2023 10:29 PM in response to Mohamed_Yamani

Is it an authorized Apple retailer? Maybe contact Apple directly to get some clarity. The logo would be there if it is a legit iPhone that hasn’t been repaired (make sure the store didn’t sell you a repaired device as new) but contacting Apple directly about this might clear things up for you.


Also…the picture is a bit blurry but it looks like a small air bubble on the back which makes me think a skin may be on. It’s possible the store you purchased from may have applied one if you didn’t. Again, the picture isn’t the most clear so it may be a bit deceiving. But it looks like a small air bubble ,

Apple logo is missing on iPhone back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.