different colors deep purple iphone 14pro
hello, does anyone have one problem with color? I and my wife has deep purple and my iPhone is purple but her iPhone is gray? Thanks for answering.
iPhone 14 Pro, iOS 16
hello, does anyone have one problem with color? I and my wife has deep purple and my iPhone is purple but her iPhone is gray? Thanks for answering.
iPhone 14 Pro, iOS 16
I would take both phones to where ever purchased from (if you got it from Apple and have a store nearby go there) and have it inspected. If hers is still in the return exchange period she can request a replacement. Typically the Apple warranty doesn’t cover cosmetic issues but it’s possible they will address this once they see it.
I would take both phones to where ever purchased from (if you got it from Apple and have a store nearby go there) and have it inspected. If hers is still in the return exchange period she can request a replacement. Typically the Apple warranty doesn’t cover cosmetic issues but it’s possible they will address this once they see it.
Are you certain both phones are the identical same model iPhone?
On each iPhone open the Settings App.
Tap General, then About and check the model numbers to make sure they are the same model iPhone. If they both display the exact same model number, the colors should match. If they don't, they aren't the same model exactly.
Are you sure hers is indeed purple? Meaning does her box identify it as purple or space black? Have y’all had them since launch and the color seems to have changed over that time?
Yes, on her box is deep purple the same on the as mine. Back side is gray but side frame purple. I bought my iPhone in November a she from January. Tomorow i will take a picture.
different colors deep purple iphone 14pro