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different colors deep purple iphone 14pro

hello, does anyone have one problem with color? I and my wife has deep purple and my iPhone is purple but her iPhone is gray? Thanks for answering.

iPhone 14 Pro, iOS 16

Posted on Feb 1, 2023 11:45 AM

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Posted on Feb 1, 2023 12:20 PM

I would take both phones to where ever purchased from (if you got it from Apple and have a store nearby go there) and have it inspected. If hers is still in the return exchange period she can request a replacement. Typically the Apple warranty doesn’t cover cosmetic issues but it’s possible they will address this once they see it.

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Feb 1, 2023 12:20 PM in response to antonín274

I would take both phones to where ever purchased from (if you got it from Apple and have a store nearby go there) and have it inspected. If hers is still in the return exchange period she can request a replacement. Typically the Apple warranty doesn’t cover cosmetic issues but it’s possible they will address this once they see it.

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Feb 1, 2023 12:54 PM in response to antonín274

Are you certain both phones are the identical same model iPhone?


On each iPhone open the Settings App.

Tap General, then About and check the model numbers to make sure they are the same model iPhone. If they both display the exact same model number, the colors should match. If they don't, they aren't the same model exactly.

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different colors deep purple iphone 14pro

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