When I first get into the car and plug in, CarPlay works just fine and I can skip tracks using the controls on my steering wheel or the head unit. However, if I have an alarm go off (and I use alarms regularly) then the pause/skip buttons stop working and I have to do it manually on the phone, until the next time I get into the car. Why does that happen and how to fix it?
iPhone XS Max
Hello leera07,
We have a great support article that might help with this. It covers this and a variety of other CarPlay issues. Please take a look at it here: If you need help with CarPlay. Follow these steps:
"First, make sure that your country or region supports CarPlay and that your car supports CarPlay. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer.
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
If you still have issues connecting to CarPlay, contact Apple Support."
We hope this helps. Let us know if we can assist with anything else at all. Take care.
Carplay unresponsive after alarm goes off
