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online session for help with new phone

I was scheduled for a 30 minute session for help with my new phone. Followed the directions, had PC up and my cell nearby. Upon logging in a pop up said onlyPC for assistance but no website given. I promply logged ontoApple Support with Apple ID and was taken to this Communit forum, meanwhile my session has expired. If I reshedule this session, what website ddo I use? should be better info.

iPhone 14 Plus, iOS 16

Posted on Feb 2, 2023 8:26 AM

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Posted on Feb 2, 2023 8:39 AM

This is a user-to-user forum. While people here can certainly answer questions you have about how to use your new phone, it's unlikely that anyone here would know the web address for your help session. It's probably unique to your session.


I'd suggest contacting Apple Support using the link at the bottom left of every page of these forums.


And, post questions here.

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Question marked as Top-ranking reply

Feb 2, 2023 8:39 AM in response to timberpines8073

This is a user-to-user forum. While people here can certainly answer questions you have about how to use your new phone, it's unlikely that anyone here would know the web address for your help session. It's probably unique to your session.


I'd suggest contacting Apple Support using the link at the bottom left of every page of these forums.


And, post questions here.

online session for help with new phone

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