I am having an issue where google maps ad spotify arent showing me anything on the screen but I can still here them. Has anyone resolved this? I have my phone updated, system updated, so not sure what the problem may be.
Hi there blsgnza,
If CarPlay works with some apps but not others, we'd suggest checking the App Store for updates on your iPhone and install any that are available. Learn more about that here: How to manually update apps on your Apple device
If all your apps are updated, try these steps to see if they resolve the issue for you:
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car.
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
You'll find that information here: If you need help with CarPlay
If the issue persists beyond that, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look and provide some additional guidance. This link will help you get started: Contact - Official Apple Support
Take care.
Hi there blsgnza,
If CarPlay works with some apps but not others, we'd suggest checking the App Store for updates on your iPhone and install any that are available. Learn more about that here: How to manually update apps on your Apple device
If all your apps are updated, try these steps to see if they resolve the issue for you:
Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
- If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
- If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car.
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
You'll find that information here: If you need help with CarPlay
If the issue persists beyond that, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look and provide some additional guidance. This link will help you get started: Contact - Official Apple Support
Take care.
CarPlay Google Maps & Spotify Blank
