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Remove No-Longer-Accessible Phone Number from Apple ID (FT/iMessage)

I no longer have access to a particular phone number.

That phone number obstinately refuses to be deleted from my Apple ID's "Reachable at.." configuration, giving me the message when I try to Edit: "This phone number is being used for iMessage & FaceTime..." Since I no longer have access to the phone number OR the iPhone, I cannot turn-off iMessage or FT on it.


I have tried changing my Apple ID PW... The obstinate phone number remains in my Apple ID configuration.


What can I do to remove this inaccessible phone number?



iPhone 6s, iOS 15

Posted on Feb 3, 2023 7:04 AM

Reply
3 replies

Feb 3, 2023 7:39 AM in response to Kahunatwit

See if Apple can help you with this.


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support



Remove No-Longer-Accessible Phone Number from Apple ID (FT/iMessage)

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